Privacy Notice

This Privacy Notice explains how Wahyu Eko Nugroho, an individual seller based in Indonesia, operating under the name "Brandiq Design" ("we", "us", "our"), collects, uses, shares, and protects your personal data when you visit our website or purchase our digital product.

1. Data controller

Wahyu Eko Nugroho is the data controller for personal data collected through this website and the Brandiq Design product. You can contact us at support@brandiqdesign.com.

2. What personal data we collect

• Contact data: name and email address you provide at checkout or when contacting support.
• Order data: the product purchased, price, currency, order ID, and delivery status. Payment card data is collected directly by Paddle — we do not see or store it.
• Support data: any messages you send us.
• Usage and device data: IP address, browser type, device type, pages viewed, referring URL, and similar telemetry, collected automatically when you visit the site.

3. How we use your data and the legal basis

• To deliver your purchase (sending the access link and product materials to your email) — performance of contract.
• To provide customer support — performance of contract / legitimate interests.
• To secure the Service and prevent fraud and abuse — legitimate interests.
• To improve the Service through aggregated usage analytics — legitimate interests.
• To send service or transactional emails related to your order — performance of contract.
• To comply with legal obligations such as tax and accounting requirements — legal obligation.

4. Who we share your data with

We share personal data only with the categories of recipients below:

• Paddle.com Market Limited — our payment processor and Merchant of Record. Paddle handles the sale, payment, billing, tax compliance, invoicing, refunds, and chargebacks. See Paddle's Privacy Notice.
• Hosting and infrastructure providers used to run the website and deliver the product.
• Email delivery providers used to send transactional emails (order confirmations, access links, support replies).
• Analytics providers used to understand how the website is used in an aggregated, privacy-respecting way.
• Professional advisers (such as legal or accounting) where strictly necessary.
• Authorities where required by law.

We do not sell your personal data.

5. International transfers

Some of our service providers (including Paddle) are based outside Indonesia. When personal data is transferred internationally, we rely on appropriate safeguards such as standard contractual clauses or recognised adequacy decisions where applicable.

6. Data retention

We keep your personal data only for as long as is necessary for the purposes set out above, including to satisfy any legal, accounting, or reporting requirements. Order and invoice records are typically retained for the period required by applicable tax law. When data is no longer needed, it is deleted or anonymised.

7. Your rights

Depending on the laws that apply to you, you may have the right to:

• Access the personal data we hold about you;
• Request correction of inaccurate or incomplete data;
• Request deletion of your data;
• Object to or restrict certain processing;
• Request data portability;
• Withdraw consent where processing is based on consent;
• Lodge a complaint with a competent data-protection authority.

To exercise any of these rights, contact us at support@brandiqdesign.com. We will respond within a reasonable timeframe and, where applicable, within one month.

8. Security

We apply appropriate technical and organisational measures to protect your personal data, including encryption in transit, access controls, and use of reputable service providers. No method of transmission or storage is 100% secure, but we work to protect your data against unauthorised access, loss, or misuse.

9. Cookies

We use a small number of cookies and similar technologies to make the website work and to understand how it is used. These typically fall into:

• Essential cookies needed for the site and checkout to function.
• Analytics cookies that help us understand traffic in an aggregated way.

You can manage cookies through your browser settings. Blocking essential cookies may break parts of the site, including checkout.

10. Children

The Service is not directed to children under the age of 13 (or the equivalent minimum age in your jurisdiction). We do not knowingly collect personal data from children.

11. Changes to this notice

We may update this Privacy Notice from time to time. The updated version will be posted on this page with a new "Last updated" date.

12. Contact

For any privacy questions or requests, contact us at support@brandiqdesign.com. See also our Terms & Conditions and Refund Policy.